72% drop-off rate of product details page (PDP)

High PDP drop-off directly suppresses add-to-cart rate and conversion rate - the two most critical metrics in our business objective.
Solving this became the key opportunity to achieve our growth targets.

of total sessions

land on PDP.

31%

users drop off without proceeding to other pages.

72%

PLP

2

58.8%

drop-offs

31%

sessions

Home

3

54.8%

drop-offs

31%

sessions

PDP

1

72.4%

drop-offs

31%

sessions

PDP is the highest drop-off page

among all landing pages.

Users leave for many reasons, but what is the
critical fix that could make them stay?

Decrease drop-off rate @product details page

Data-driven design and experiments

2025 Illumi Award Winner

Synergy Excellence Award